This guide is a way for you to understand what you can expect from us and how you can get the most from your NHS. It explains how we can work together as a team and by you understanding our services it helps us to help you. 

 

It contains lots of helpful information including:

• What happens when you contact us to request an appointment

• Who might be able to help you at the Practice

• Where to find and how to use online services

• The best way to get help when the Practice is closed

• How to provide feedback or raise concerns.

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To provide any feedback visit: https://feedback.northcentrallondon.icb.nhs.uk/north-central-london/the-nhs-patient-charter-you-and-your-general-pract​​